Certification UX avec l'Interaction Design Foundation

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User Experience: The Beginner’s Guide

Compétences acquises :
  • Carry out a user-focused design process to create designs are truly relevant to users.
  • Communicate to internal and external stakeholders about the importance of UX design and user research.
  • Carry out a design process that avoids the most common mistakes seen in design projects of designers who are new to UX.
  • Analyze and improve the visceral, behavioral and reflective levels of the user experience of existing products or services.
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Design thinking: The ultimate guide

Compétences acquises :
  • Apply an iterative, user-focused design process to generate innovative ideas that solve complex, ill-defined problems.
  • Make use of practical design thinking methods such as interviews, co-creation sessions and rapid prototyping, in every stage of the design process.
  • Initiate a new working culture based on customer needs and wants, so all work is focused on creating holistic and sustainable customer value.
  • Employ user research techniques to ensure products and solutions are truly relevant to their target audience.
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UX Management: Strategy and Tactics

Compétences acquises :
  • Create and execute a user experience (UX) strategy that ensures all UX work across an organization is aligned with business values.
  • Ensure that UX values, such as focusing on customer needs, are embedded into the company culture, thus growing the organization’s UX maturity.
  • Manage and support a UX designer and wider UX team.
  • Effectively hire for, position and empower a UX team.
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User Research – Methods and Best Practices

Compétences acquises :
  • Carry out user research, such as interviews and observations, to ensure that designs are relevant and provide a great user experience.
  • Plan user research projects that are valid and ethically sound.
  • Reduce time and cost of product design and development through fitting user research into design processes in the most optimal way.
  • Provide actionable insights to stakeholders through effectively communicating the results of user research projects.
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Conducting Usability Testing

Compétences acquises :
  • Design a user test and set test goals to evaluate products and interfaces.
  • Build a user test plan using industry best practices.
  • Run a user test smoothly and effectively, avoiding common mistakes throughout.
  • Provide actionable insights to stakeholders through reports on the results of usability test observations.
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Mobile User Experience (UX) Design

Compétences acquises :
  • Design mobile interfaces based on mobile usability best practices.
  • Use personas and task modelling to inform the design of a mobile user experience.
  • Design mobile interfaces that cater to the different operating platforms (e.g. iOS vs Android).
  • Design mobile user experiences that are engaging and fun.
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Data-Driven Design: Quantitative Research for UX

Compétences acquises :
  • How to decide when quantitative research methods are appropriate.
  • How to apply statistical tests to quantitative results.
  • How to select and screen participants for quantitative studies.
  • How to conduct user surveys and understand the results.
  • How to use web and app analytics to understand user behavior.
  • How to conduct A/B and multivariate tests and understand the results.
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UI Design Patterns for Successful Software

Compétences acquises :
  • Speed up design processes through the use of user interface design patterns, such as dropdown menus, tabs and breadcrumbs.
  • Recognize and use the most appropriate design patterns for any user interaction to create a complete user interface.
  • Organize content to maximize usability, simplify data entry and reduce errors.
  • Implement design patterns that facilitate people’s needs in a way that is ethically sound—for instance by avoiding dark patterns that manipulate people’s behaviors.
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Psychology of E-Commerce: How to Sell Online

Compétences acquises :
  • Create online environments that engage people and generate sales.
  • Showcase products and services in a way which attracts customers’ attention.
  • Weave a narrative into content that focuses on clients and builds their commitment.
  • Design web pages that increase customer retention and loyalty in an ethical manner.
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Emotional Design — How to Make Products People Will Love

Compétences acquises :
  • Apply knowledge of emotions within design work to enhance the user experience (UX) of a product.
  • Increase a product’s adoption and sales by designing for positive emotional experiences.
  • Manage the emotional user experience throughout a product’s lifecycle to provide a positive experience on all user touchpoints.
  • Evaluate and improve how existing user interfaces and products will affect users’ emotions.
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Accessibility: How to Design for All

Compétences acquises :
  • Proactively incorporate accessibility into design and development processes, so that products are meaningful to and usable by all, regardless of disabilities.
  • Create designs that observe and exceed official accessibility standards, therefore improving their usability for all people.
  • Design and optimize products so that people with visual, auditory, cognitive and mobility disabilities are able to use assistive technologies to navigate and operate them.
  • Build an accessibility program and execute it across an organization to ensure that products remain usable by all.
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Get Your Product Used: Adoption and Appropriation

Compétences acquises :
  • Manage a product’s path of use from introduction to the market and onwards to ensure that it’s constantly relevant to its customer base.
  • Encourage potential customers to adopt products by specifically designing for adoption.
  • Design for the appropriation of a product to increase its potential customer base.
  • Evaluate and improve the adoption and appropriation potential of existing products and user interfaces.
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Information Visualization: Getting Dashboards Right

Compétences acquises :
  • Present complex and abstract data in a way that is easy for people to understand.
  • Design aesthetically pleasing dashboards for use in reports, websites, client presentations, etc.
  • Tailor dashboard designs towards an intended customer, user group or client.
  • Utilize the optimal visualization technique for a specific design, based on principles of human cognition.